“A lie gets halfway around the world before the truth has a chance to get its pants on.” – Winston Churchill
An extension of Social Media marketing, reputation management is vitally important to the service industry. Yelp, for example, is so intrinsic to a restaurant’s livelihood that extortion practices are becoming common as well as processes to counter this. Any other business with a physical address is open to Google+ reviews, and are among the most commonly seen pieces of information when a business comes up in a search.
We work with you on best practices in generating great reviews and minimizing the harm of negative ones. We also offer services to research and monitor your business’ reputation and respond immediately to new feedback.